Returns Process
- What is the Returns & Exchange Policy?
- How do I Return or Exchange an item?
- I can't find my order number to create a return. What do I do?
- I don't have my return receipt, can I still create a return?
- Where do I go to complete my return?
- Are returns free?
- How will I know you have received my return?
- I bought an item in store but have thrown away my receipt and/or tags. What can I do?
- Can I return an item bought online to a Sheridan store?
- What do I do if a return label was not included in my parcel or if I have lost it?
- I've disposed of the packaging my order arrived in. Can I still return it or will I have to buy a new satchel?
- I want to create a return but I entered my email address incorrectly when I placed my order. What can I do?
- If the price has changed since I bought the item, will I receive the new price when I get refunded?
- Why was my store credit/voucher refunded and not applied to existing items?
- Can I return items bought with a Gift Card?
- Do I get a refund of the delivery fee?